“The state is something that disappoints”: legal consciousness amid institutional dissatisfaction

Through the lens of legal consciousness, this paper analyzes institutional dissatisfaction within the backdrop of profound skepticism directed at formal institutions, particularly within the context of post-October 2019 Chilean society. It aims at inquiring into the relationship between the expression of deep state antipathy and the stance that individuals manifest regarding legality. The paper reports on the findings derived from 12 focus groups, categorized by age, gender and location. We find that despite prevalent negative sentiments harbored by individuals toward these establishments, interviewees continue to use the language of law, expressing their dissatisfaction as frustrated formal entitlements or a lack of enforcement of the law regarding corrupt elites. We conclude that the existence of a gap between normative expectations and the acute rejection of the fulfillment of those expectations by institutional actors points to a structure of opportunities conducive to the emergence of more authoritative forms of state power.