The application of a knowledge-based reference framework to support the provision of requisite variety and customisation across collaborative networks

A. C. Lyons, L. Everington, J. Hernandez, D. Li, R. Michaelides, J. Um

Research output: Contribution to journalArticlepeer-review

12 Scopus citations

Abstract

The research described in this paper demonstrates how individual operational capabilities and the collective knowledge and expertise of a collaborative customer-supplier network can be harnessed to manage the challenges associated with the provision of a requisite level of product variety and customisation. It concerns the discussion and application of a previously published approach to the classification of collaborative networks, the justification of the extension to this approach and the use of the approach as a knowledge-based reference framework to demonstrate how product variety and customisation can be supported across different forms of collaborative customer-supplier networks. In addition, explanations are provided on how collaborative networks can be classified, on how their adaptive capabilities can be established, and on the characteristics and attributes that particular types of network require in order to handle their commitment to the provision of variety and customisation.

Original languageEnglish
Pages (from-to)2019-2033
Number of pages15
JournalInternational Journal of Production Research
Volume51
Issue number7
DOIs
StatePublished - 1 Apr 2013
Externally publishedYes

Keywords

  • case studies
  • collaborative network
  • knowledge management
  • product variety management

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