Abstract
This paper explores the main satisfiers and dissatisfiers for international students in Australia's higher educational sector. Using a critical incident technique, this study is conducted with international students of higher education in Australia. Four categories of satisfiers and dissatisfiers emerge from the data which are related to individual performance, quality of the educational service, socialization, and living conditions.
| Original language | English |
|---|---|
| Pages (from-to) | 396-409 |
| Number of pages | 14 |
| Journal | Journal of Higher Education Policy and Management |
| Volume | 35 |
| Issue number | 4 |
| DOIs | |
| State | Published - Aug 2013 |
| Externally published | Yes |
Keywords
- Australia
- dissatisfiers
- higher education
- international students
- satisfiers