Legal design and access to justice: a case study on child support payments in Chile

The Chilean family court system is facing a growing challenge with child support payment arrears, a situation that burdens judicial resources and severely affects families, especially those facing socioeconomic hardships. In response, the law and design students at Adolfo Ibáñez University initiated a collaborative project grounded in legal design and access to principles of justice. Their goal was to create innovative, user-centric solutions aimed at simplifying the child support payment process and improve its accessibility for all parties involved. This article details the methodology adopted in the course of the project, presents its findings and highlights the transformative potential of the solutions developed. These offer actionable insights for improving family court operations in the best interests of users of family court and contribute to professional education, demonstrating the value of integrating interdisciplinary and project-based learning opportunities within law school curricula.