Key operational and institutional factors for improving food safety: a case study from Chile

Haiyan Lu, Sachin Kumar Mangla, Jorge E. Hernandez, Sebastian Elgueta, Guoqing Zhao, Shaofeng Liu, Lise Hunter

Research output: Contribution to journalArticlepeer-review

29 Scopus citations


The worldwide demand for safe food is increased due to the population growth and the improvement of living standards. Different global standards are relevant in the food value chain including education and training of human resources, government regulations and surveillance. Different factors related to food safety risks in production can be taken into consideration in developing economies. Achieving food safety needs a highly integrated system in food supply and operations management. To meet demand for safe and higher quality food, food organisations especially in developing nations like Chile face numerous problematic issues. In terms of dynamic capabilities, this study takes account of supply chain re-conceptualisation, co-evolving and reflexive supply chain control. In this paper, we identify and prioritise key institutional and operational factors for improving the food safety in Chile. The factors were analysed using a Fuzzy analytic hierarchy process for illustrating the significance of key criteria to food safety concepts under uncertain environment. We provides a detailed and prioritised criteria for improving food safety practices, helping managers to understand the operational and institutional environment and makes a contribution to inform food organisations and government policy-making to reduce food losses and improve sustainability of food chains under fuzzy situations.

Original languageEnglish
Pages (from-to)1248-1264
Number of pages17
JournalProduction Planning and Control
Issue number14
StatePublished - 2021
Externally publishedYes


  • Chile
  • Food supply chain management: food safety
  • Fuzzy AHP
  • operational and institutional factors


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