A Stacked Generalization Ensemble Model for Help Desk Ticket Assignment

Keyphrases

• Accuracy Score 50%
• Chilean 50%
• Ensemble Model 100%
• Expert Behavior 50%
• F1 Score 50%
• Help Desk 100%
• Information Technology Development 50%
• Machine Learning 50%
• Management Software 50%
• Misclassification Error 50%
• Programmers 100%
• Software Development Companies 50%
• Stacked Generalization 50%
• Stacked Generalization Ensemble 100%
• Support Tickets 50%
• Ticket Assignment 100%

INIS

• accuracy 25%
• assignments 100%
• classification 25%
• computer codes 75%
• data 25%
• developers 25%
• employees 25%
• errors 25%
• hospitals 25%
• information 25%
• machine learning 25%
• management 25%
• proposals 25%

Computer Science

• Classification Error 50%
• Help Desk 100%
• Information Technology 50%
• Machine Learning 50%
• Management Software 50%
• Software Development 50%